Hybrid Product Operations Associate Human Resources at Global Hedge Fund
Job Description
A highly desired Global Hedge Fund/FinTech Firm Employer is looking for a motivated and analytical individual to join its Human Resources Product Management Team as a Product Operations Associate. The Team is responsible for optimizing technology platforms that enable the firm’s recruiting and employee support processes, providing a collaborative and engaging environment for professional growth. This role offers the opportunity to work across multiple human resource systems, supporting both operational and product initiatives, with a pathway to grow into a product management role.
They work in a hybrid model where you are in the office Tuesday through Thursday with the option of working from home on Monday and Friday.
SKILLS / REQUIREMENTS
- Bachelor’s Degree is required.
- Professional experience (including internships) is preferred but not required.
- Demonstrated analytical skills with the ability to think critically about system configurations and troubleshoot user requests.
- Adaptability and learning agility when working with unfamiliar systems and processes.
- Exceptional attention to detail, organizational skills, and the ability to track work to completion.
- Proactive approach, eagerness to drive projects forward independently, and genuine interest in both operational and product management work.
DUTIES / RESPONSIBILITIES
- Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
- Administer permissions and manage user access across interconnected human resource systems, applying sound judgment to ensure appropriate configurations.
- Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
- Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
- Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
- Build a foundational view of the proprietary systems and third-party products that make up our human resource systems landscape.