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Job Description
Who we’re looking for:
Our client is looking to build the best teams possible with highly motivated and engaged employees. They have an exciting opportunity for a Resident Manager to join them. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply!
Essential duties and responsibilities:
- Supervise building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions
- Show vacant apartments to prospective tenants
- Perform move-out inspections for vacating tenants
- Collect and properly record rent and any late fees
- Issue notices of delinquency and coordinate eviction efforts when necessary
- Complete and oversee maintenance and work orders, such as arranging for carpet cleaning, painting, and other necessary routine maintenance
- Listen to and address tenant complaints
- Keep the property clean and properly maintained
- Keep mechanics of property properly maintained and up to code
Qualifications, skills and abilities:
- 3-5 years Superintendent experience in a rental building
- Working knowledge of city, state and federal programs and regulations
- Strong experience with repairs, maintenance, mechanicals
- Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments
- Able to communicate through emails Word and Excel programs
- Must have excellent organizational skills
- Strong leadership with a proactive approach to problem solving, required
- Customer Service oriented with the ability to keep calm in stressful situations
- Must be able to respond quickly to Emergencies
- Gas, Fire and Flood
- Position requires hands on ability to maintain property (Landscaping a plus)
- Experience with Paycom, Yardi and Log Check a Plus
- Work Closely with the PM and Facilities team
- Submit Daily Recaps to Upper Management
- Standpipe, Sprinkler plus FACP licenses a plus
- Bilingual a plus. Rental building experience a plus
Benefits:
- 2 Bedroom Apartment in the Soundview area