Job Description
A New York Headquartered Healthcare firm that is focused on Home Care is looking for an experienced human resource professional to join its organization as a Human Resources Business Partner remotely based in the Tri-state New York Area. The organization is the largest consumer-direct home care agency in New York State and is continually expanding its areas of focus including operations in other states and tech-based innovations.
This is a hybrid role that currently requires a partial weekly commute into our Main Office in New Hyde Park, NY so candidate(s) must be located in the NY Tri-state Area.
QUALIFICATIONS AND SKILLS
- Formal Education preferred (Bachelor’s or Master’s Degree in a Related Field and/or Certifications).
- A minimum of FIVE (5) years of Experience in Human Resources.
- Experience working with Multiple Client Groups.
- Excellent communication skills, both written and verbal, in one-on-one settings and group settings.
- Able to convey complex HR and legal concepts in straight-forward, caring and non-corporate language.
- Passion and successful track record for mentoring and coaching managers as well as employees.
- Experience supporting HR programs like career path, leveling, learning programs, calibrations; experience enabling managers to leverage these and other tools effectively.
- Ability to track projects and programs and move them forward to completion in a timely manner; ability to collaborate effectively with people across the business.
- Tech savvy and comfortable with data and multiple HR platforms.
- Adept at thinking outside the HR box and great at humanizing HR into what it is really intended for supporting and developing people, creating a fulfilling work environment where we can all do and be our best.
RESPONSIBILITIES OVERVIEW
Employee Relations
- Interpret company policies, state, and federal regulations, ensuring consistent application and compliance.
- Manage conflict resolution, conduct investigations, and recommend outcomes to resolve employee complaints or escalations.
- Oversee the seamless integration of new employees, working closely with L&TD to enhance training and development efforts, and provide roadmaps and resources.
- Management of terminations, offboarding practices and documentation.
- Support leave of absence management; facilitate return-to-work plans, partake in ADA hearings, and initiate interactive conversations.
Corrective Action & Performance Management
- Partner with people leaders to address performance, behavior, attendance, and leadership issues, ensuring consistency in corrective action (CA) practices.
- Guide and coach people leaders on providing constructive feedback, conducting performance evaluations, and fostering employee development.
- Develop, maintain, and facilitate corrective action training resources for people leaders to drive consistency in performance. management across operational functions (schedule adherence, quality assurance standards, KPI’s, reliability standards).
- Track and document all performance actions, ensuring that corrective measures are implemented appropriately.
Organizational Design, Talent Development, & Compensation
- Use data-driven insights to collaborate with internal stakeholders and provide solutions on workforce planning.
- Support business leaders in identifying growth opportunities and evaluating the organizational structure to meet business needs.
- Own Career Framework, supporting clear pathways for employee growth and skill development.
- Review and support the creation of job descriptions, ensuring they align with business strategy, FLSA classifications, and career framework and leveling.
- Advise on and carry out compensation adjustments, promotions, salary parity, and job level assessments.
Talent Management & Development
- Partner with leaders to identify talent gaps and support recruitment process optimization, ensuring sourcing efforts are aligned with operational/departmental needs.
- Provide coaching and guidance to leaders on performance management, organizational change, and conflict resolution.
- Develop talent assessment resources and/or sessions for all levels and review feedback from external vendor sessions.
- Collaborate in the development of leadership programs, succession planning, and initiatives to build a pipeline of future leaders.
- Oversee and support the Annual Performance Review process, ensuring timely completion and driving consistency in feedback and ratings.
Change Management
- Act as the liaison between the P&C team and the business to ensure effective communication and implementation of policy updates, new processes, and programs.
- Provide leadership on change management strategies, collaborating with stakeholders to address resistance and drive adoption of new systems or practices.
- Lead organizational change efforts and help business leaders navigate through transitions, ensuring smooth implementation and alignment with the company culture.
- Manage communication and feedback processes to ensure that employees understand the rationale behind organizational changes.
Collaboration
- Drive a collaborative and inclusive work environment where People Business Partners act as trusted advisors and business enablers.
- Act as the liaison and point-of-contact for various internal partners/stakeholders and address existing gaps into the P&C team, WFO, QSE, Accounting, and IT to make suggestions for better collaboration and department effectiveness.
- Partner with senior business leaders to understand their strategic priorities and challenges, providing tailored people solutions to drive business success.