Client Service Representative
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Job Description
Established Suffolk County Law Firm is looking for a Client Service Representative to join their staff. Ideal candidates are enthusiastic, focused and outgoing with strong attention to detail. This job is a combination of office assistance and being very involved with various networking events for the Firm. Join the friendly, collaborative staff of a Firm that emphasizes strong company culture, work/life balance and career development.
Starting salary is around $25/hr DOE plus benefits. Excellent growth opportunity.
Firm is looking for someone who wants to advance internally and stay with the Firm long term.
Hours: 9 am to 5 pm, Monday through Friday, F/T in office.
Please note: From time to time, some days may change to include early mornings (sometimes 6:30 am) and some evenings (until 9 pm) to attend networking events but you will not exceed 40 hours weekly.
Requirements:
- At least one year of prior experience in an office setting – legal experience is a plus but not required.
- Strong organizational skills and attention to detail are vital for this role.
- Networking, client/customer engagement experience is desired but not a requirement.
- Ability to work F/T in office and attend networking events when needed.
- Strong attention to detail, data entry experience.
- Comfortable in a heavy inbound/outbound call setting.
- Professional, reliable, looking for a long-term job with growth potential.
- All candidates must have a car.
Job responsibilities include:
- Screening new client calls
- Onboarding new clients
- Following up with existing clients to obtain documents
- Attending networking events both offsite as well as in-house
- Data entry of new matters into the firm’s computer system